Terms of Service

1. Acceptance of Terms

By accessing and using AllVets (allvets.co.uk), you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website.

2. Description of Service

AllVets provides a directory of veterinary practices in the United Kingdom. Our service allows users to search for, compare, and find information about veterinary practices, including:

• Practice locations and contact details
• Services offered
• Pricing information (where available)
• Opening hours
• User reviews and ratings

3. Information Accuracy

While we strive to provide accurate and up-to-date information, we cannot guarantee the accuracy, completeness, or reliability of any information on our website. Veterinary practice details, prices, and services may change without notice.

We recommend contacting veterinary practices directly to confirm details before visiting.

4. No Medical Advice

AllVets is a directory service only. We do not provide veterinary medical advice, diagnosis, or treatment. The information on our website is for general informational purposes only and should not be considered a substitute for professional veterinary advice.

If your pet has a medical emergency, please contact a veterinary practice or emergency animal hospital immediately.

5. User Conduct

When using our website, you agree not to:

• Use the service for any unlawful purpose
• Submit false, misleading, or fraudulent information
• Attempt to gain unauthorised access to our systems
• Interfere with or disrupt the service
• Scrape or harvest data without permission
• Post defamatory, abusive, or inappropriate content

6. Reviews and User Content

If you submit reviews or other content to our website, you grant us a non-exclusive, royalty-free licence to use, display, and distribute that content. You are responsible for ensuring your submissions are accurate and do not violate any third-party rights.

We reserve the right to remove any content that violates these terms or is otherwise inappropriate.

7. Intellectual Property

All content on AllVets, including text, graphics, logos, and software, is the property of AllVets or its content suppliers and is protected by UK and international copyright laws.

You may not reproduce, distribute, or create derivative works from our content without express written permission.

8. Third-Party Links

Our website contains links to veterinary practice websites and other third-party sites. We are not responsible for the content, accuracy, or practices of these external websites.

9. Limitation of Liability

To the fullest extent permitted by law, AllVets shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our service.

We do not guarantee that our website will be uninterrupted, secure, or error-free.

10. Indemnification

You agree to indemnify and hold harmless AllVets and its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the service or violation of these terms.

11. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting. Your continued use of the service after changes constitutes acceptance of the new terms.

12. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Us

If you have questions about these Terms of Service, please contact us at:

Email: [email protected]